Last Updated: 20 August 2024
At ARSH MAAN NETWORKS, we are committed to providing our customers with high-quality digital products. However, we understand that there may be instances where you may wish to request a refund or return. Please read our policy carefully to understand your rights and obligations.
1. Digital Products
Given the nature of digital products, all sales are final. Once the digital product has been delivered or accessed, we are unable to offer refunds or exchanges. However, if you experience any issues with the product, please contact our support team, and we will work with you to resolve the issue as quickly as possible.
2. Eligibility for Refunds
- Refunds will only be considered if a cancellation request is made immediately after placing the order and before the digital product has been accessed or downloaded.
- Once the product has been accessed, downloaded, or used, the transaction is deemed final, and refunds will not be issued.
3. Technical Issues
If you experience technical issues that prevent you from accessing or using the digital product, please reach out to our support team within 7 days of your purchase. We will assist you in resolving the issue. If the problem cannot be resolved and it is determined that the issue is due to a fault with our product, a refund may be considered.
4. Duplicate Purchases
In the event that you purchase the same digital product more than once, we will offer a refund for the duplicate transaction, provided that you notify us within 7 days of the purchase.
5. Refund Process
- If a refund is approved, it will be processed within 1-2 business days. The refund will be credited back to the original payment method used during the purchase.
- Please note that it may take additional time for the refund to appear on your statement, depending on your bank or payment provider.
6. Cancellation Policy
- Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the digital product has already been accessed or downloaded.
- ARSH MAAN NETWORKS does not accept cancellation requests for products that have been delivered and accessed.
7. How to Request a Refund
To request a refund, please contact our customer service team at:
- Business Name: ARSH MAAN NETWORKS
- Telephone No: +919770500040
- Email ID: admin@arshmaan.net
Include your order number, the reason for the refund request, and any relevant details regarding the issue you are experiencing.
8. Changes to this Policy
ARSH MAAN NETWORKS reserves the right to update or modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on this page. Please review this policy periodically to ensure you are aware of any changes.